FAQ
Ask Us Anything
info@shoplune.pk
+92 312 9982220
About the Material
PVD (Physical Vapour Deposition) is a premium industrial coating process that bonds a thin layer of real gold onto the surface of the metal at the molecular level. It is significantly more durable than traditional gold plating and is used in aerospace and medical equipment. Our pieces contain real gold — applied in a way that is built to last.
Yes. 316L stainless steel is surgical-grade metal, the same material used in medical implants, body piercings, and surgical instruments. It is hypoallergenic, nickel-safe for most sensitivities, and non-reactive on skin. It is one of the safest metals you can wear daily.
No. Unlike brass or copper-based jewellery, 316L stainless steel does not oxidise and does not react with skin. The PVD coating creates a sealed surface that resists tarnishing, fading, and discolouration even with daily wear, sweat, and water exposure.
Yes. Our pieces are water-resistant and sweat-resistant. You can shower, swim, and work out without taking them off. We do recommend rinsing chlorine off after pool use, but day-to-day water contact will not damage the finish.
About the Products
Our silhouettes are inspired by the world's finest jewellery houses — think architectural clovers, refined chains, and classic forms that never go out of style. We reinterpret these timeless shapes in materials that are built for real life, not just for glass cases.
With normal daily wear, our PVD-coated pieces are designed to last years, not months. The PVD coating is many times more durable than standard gold electroplating. Avoid prolonged contact with harsh chemicals (perfume, bleach, cleaning products) and your piece will maintain its finish long-term.
Each product listing includes a detailed size guide. If you are between sizes, we recommend sizing up for a more comfortable daily fit. Our team is available on WhatsApp to help you find the right size before ordering.
Orders & Delivery
Standard delivery across Pakistan takes 3–5 business days. All orders are carefully packaged in our signature matte black boxes.
Yes. We ship to the UAE, Saudi Arabia, the UK, and Canada. International delivery typically takes 7–14 business days depending on the destination. Shipping costs are calculated at checkout.
We accept exchanges within 7 days of delivery if the item is unworn and in its original packaging. We do not accept returns on earrings for hygiene reasons. If your item arrives damaged or incorrect, we will replace it immediately at no cost to you.
Care & Longevity
Store your pieces in the box they arrive in when not wearing them. Clean occasionally with a soft dry cloth. Avoid spraying perfume or hairspray directly onto the piece. Remove before applying body lotion or sunscreen and wait until products have absorbed before putting your jewellery back on.
Avoid prolonged exposure to chlorine (swimming pools), bleach, and harsh cleaning products. Keep away from perfume, hairspray, and chemical beauty products applied directly to the skin where the piece rests. Beyond that, Lùne jewellery is designed to live on you.
Brand & Values
Yes. Lùne is a Pakistan-based brand. Our pieces are thoughtfully sourced and curated for women who want quality that keeps up with their lives, at a price that makes sense.
Solid gold is beautiful but impractical for daily wear — it scratches easily, requires frequent polishing, and comes at a price that puts it out of reach for most women. PVD-coated stainless steel is harder, more durable, and more resistant to everyday damage than solid gold. We chose the better material, not just the more prestigious one.
